Pre-purchase Queries

Notice:

Ensure you’ve reviewed our FAQ and Documentation page before submitting queries.

FAQs

I am using your free theme now but wanting to use your pro. Will it erase what I have worked on so far?

Absolutely not. with our Pro plugin, your data will remain intact, as WordPress stores templates based on the active theme. By utilizing our Pro Plugin, there is no need to switch themes. You can enjoy access to all our premium starter sites and features. Should you encounter any difficulties during the installation process, our team is readily available to assist you.

What is your refund policy?

We build all our products with extreme care and caution. In any case that the product(s) you purchased from us didn’t work as advertised or as shown on our demo site and we couldn’t resolve the issue for some reason, we will offer a full money refund within the 14 days of the product(s) purchase. You can read our refund policy here

Do I need to uninstall the free version to install the PRO version?

No, you must not uninstall the free version to use the PRO. The PRO version is built on top of the free theme, so you need to keep the theme installed and activated to use the PRO.

Contact Form

Notice: This form is only for pre-purchase queries. Support questions will not be answered here, For support, submit a ticket here.

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